T&C/FAQ

Terms & Conditions 


 COPYRIGHT

All rights, including Copyright and Design in this website are owned by Made With Love. Any and all use of the site and/or its contents, including copying or storing it in whole or in part, other than for your own personal or non-commercial use, is strictly prohibited without the prior written permission of Made With Love

Payment

All payments are due upon receipt. If a payment is not received or payment method is declined, the buyer forfeits the ownership of any items purchased. If no payment is received, no items will be shipped.

Shipping Policies

Shipping will be paid for by the buyer in the amount agreed upon by the seller at the time of purchase.All our orders are are sent Via Royal Mail Standard Firsr Class OR Royal Mail Signed For First Class. We at Made With Love can understand some parcels may get lost which is no fault to our own and we will try and resolve this matter correctly - Should you not receive your order please allow 10 working days before contacting us via E-mail at Madewithlove969@gmail.com with your order number.  

If an item is damaged during shipping, Made With Love will not be held responsible.

Please make sure all details are correct prior to completion of your order for delivery as Made With Love will not be held responsible. 

Refund/Return Policy

Items are entitled to be refunded or returned based on complaint If an item is unsatisfactory, a written explanation is needed before the item may be considered for a refund. Buyer must take into account the description of the item before requesting a refund. If the item matches the description by the seller and the buyer is unsatisfied, Made With Love is not responsible for refund. Exchanges are granted on a case-by-case basis.

Cancellation

An item may be cancelled up until payment has been processed. Once payment has been processed, the buyer is responsible for payment.

Complaints

Any complaints about items or sellers may be sent to our E-Mail at Madewithlove969@gmail.com 

There is no guarantee of a resolution. Each case will be looked at individually, and the seller will be in contact as well.

Safety 

All items contain small parts/pieces and are NOT advised or suitable for children under 3-Years-Old.

 All items are decorative items and are NOT toys. 

All items should be used under supervision and entirely at your own risk we at Made With Love will NOT be held responsible.  

Legalities

We at Made With Love are not responsible for any health or safety concerns once the buyer has received the item. If any harm is incurred from the items purchased by the buyer, the seller shares no responsibility.

These terms and conditions are subject to change.

The company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site. If there are any changes in how we use our site customers' Personally Identifiable Information, notification by email or postal mail will be made to those affected by the change. Any changes to our privacy policy will be posted on our site 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis

  FAQ

How long is delivery?

 We post all orders Standard First Class Royal Mail for £1.50 OR you can opt for Royal Mail Signed For 1ST Class for £4.00, these options are available at the end of your order process. Every order before 2pm will be posted same working day orders after 2pm will be posted the next working day. 

What are your prices? 

Our prices vary depending on products, each price is displayed on product information. 

Can I return my item?

Yes, we offer exchange or refund providing the goods are in their original packaging and condition and within 14 days of purchase.If the goods are being returned because they are unsuitable or you have changed your mind, the cost of postage when returning the goods is to be paid by you.

Can I collect? 

Unfortunately not, All orders are posted please see our postage services available above.

 Can I create a customised order? 

We are happy to help with any customised orders, please contact us via E-mail at Madewithlove969@gmail.com OR message us on our FaceBook Page. custom orders take 3-5 working days payment process will be taken via PayPal or Bank Transfer.

 What size socks do you do?

Our socks sizes are available on each product description, we update stock every 2-4 Weeks.

 Right and Left sided clips are Not guaranteed